We’re really sorry you were unable to make it to your appointment. Here at Amaze Wellness, we were really anticipating your arrival. Our team relies on clients giving us adequate notice in order to fill vacated time slots. When a scheduled time slot goes unfulfilled a patient that requires real medical attention loses their chance to be treated, while therapists also lose the income they rely on to make a living.
In order to compensate for these shortcomings, our cancellation policy requires that you pay 30% of the booking fee if cancelled within 24 hours of the appointment, and a 50% fee if you were unable to show up to your appointment without any prior notice.
Our dedication to your health and well being goes beyond everything else, and we’d like to thank you for helping us create a more sustainable business model through abiding by these rules and policies. You can avoid cancellation charges altogether by canceling your appointment at least 24 hours prior to the appointment.